Daman Club - Privacy Policy

Information We Collect

Account and Identity Data

When you register on damanclubplay.in.net, Daman Club collects your full name, date of birth, email address, and mobile number. To comply with mandatory Know Your Customer (KYC) requirements under Indian law, we also collect a copy of a government-issued identity document such as an Aadhaar card, PAN card, or Voter ID. This verification step is completed before your first withdrawal is processed and cannot be bypassed.

Financial and Transaction Data

We collect payment details necessary to process deposits and withdrawals. Daman Club supports popular Indian payment methods including PhonePe, Google Pay (GPay), BHIM UPI, and net banking. When you link a payment method, we record your UPI Virtual Payment Address (VPA) or masked bank account details; full card numbers are never stored on our infrastructure. A complete log of every deposit, withdrawal, and in-game transaction, including the amount, timestamp, payment method, and outcome, is retained for a minimum of five years to satisfy regulatory and audit obligations.

Usage and Technical Data

We automatically collect technical information each time you access the platform, including your IP address, device type, operating system, browser version, and unique device identifiers. Session logs record pages visited, features used, and time spent on each screen. This data is gathered through cookies and similar technologies and is used to keep the platform secure and functioning correctly.

How We Use Your Information

Service Delivery and Account Management

Your registration and identity data are used to create your Daman Club account, authenticate you at login, and process all gameplay and financial transactions. Without this processing we cannot provide you access to the platform. Transactional notifications, such as deposit confirmations, withdrawal status updates, and security alerts, are sent as a necessary part of service delivery and are not optional.

Regulatory Compliance and Fraud Prevention

Indian law requires us to verify user identities, maintain detailed financial records, and report specified transactions to relevant authorities. We use your KYC documents and transaction history to meet these obligations. In addition, we analyse usage patterns to detect suspicious activity, enforce responsible gaming limits (including self-exclusion requests and deposit caps), and prevent unauthorised access. This processing is based on legal obligation and our legitimate interest in protecting users and platform integrity.

Platform Improvement and Optional Communications

Aggregated, anonymised usage data helps us improve features, resolve technical issues, and monitor performance. Where you have given consent, we may send promotional communications about Daman Club bonuses and offers. You may withdraw this consent at any time using the unsubscribe link in any promotional email or by contacting our support team. Withdrawing consent does not affect the lawfulness of any processing carried out before withdrawal.

Your Rights

Access, Correction, and Deletion

You have the right to request a copy of the personal data Daman Club holds about you, to correct inaccurate information, and, where no legal retention obligation applies, to request deletion of your data. To exercise any of these rights, submit a written request to our support team using the contact details below. We will acknowledge your request within 72 hours and respond fully within 30 days.

Portability and Restriction

Where processing is based on your consent or on a contract with you, you may request that we provide your personal data in a structured, machine-readable format. You may also ask us to restrict processing of your data while a correction or objection request is being assessed. Note that certain data, particularly KYC records and transaction histories, must be retained regardless of a deletion or restriction request to satisfy statutory obligations under Indian financial regulations.

Withdrawing Consent

Where we rely on your consent as the legal basis for processing, for example, for promotional communications or non-essential cookies, you may withdraw that consent at any time without penalty. Withdrawal of consent does not affect any processing already completed on that basis.

Contact Us

For any privacy-related queries, rights requests, or concerns regarding this policy, please contact the Daman Club privacy team at [email protected]. We aim to respond to all privacy enquiries within 3 business days.